Fineartcentral ApS respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit or make a purchase through our website at https://eu.saffronwork.com.
The data controller responsible for the processing of your personal data is:
Fineartcentral ApS
Data Controller: Amin Abadi
E-mail: info@eu.saffronwork.com.
If you have any questions regarding the processing of your personal data or wish to exercise your rights, you can contact us at the above e-mail address.
When you place an order or otherwise interact with our website, we may collect and process the following information:
Name
Billing and delivery address
Telephone number
E-mail address
Order and purchase information
Payment-related information necessary to process your order
Information you provide when contacting our customer service
Technical information, such as IP address, browser type and device information, where applicable
We only collect and process personal data that is necessary for the purposes described in this Privacy Policy.
We process your personal data for the following purposes:
To process and fulfil your orders
To deliver purchased products to you
To communicate with you regarding your order
To process payments and refunds
To provide customer service
To handle complaints, returns and warranty claims
To comply with legal obligations, including accounting and tax requirements
To prevent fraud, misuse and security incidents
To improve and maintain our website and services
To send marketing communications where you have provided the required consent or where otherwise permitted under applicable law
To produce statistics and analyse website usage, where legally permitted
We do not use your personal data for purposes that are incompatible with the purposes described above.
We process your personal data only when we have a lawful basis to do so under the General Data Protection Regulation (GDPR).
Depending on the circumstances, the legal basis may include:
Performance of a contract: We need certain information in order to process and fulfil your purchase.
Legal obligation: Certain information must be retained in order to comply with accounting, tax and other legal requirements.
Legitimate interests: We may process certain information where this is necessary for legitimate business interests, provided that these interests are not overridden by your rights and freedoms.
Consent: Where required, we will obtain your consent before processing your personal data, for example for certain forms of marketing or non-essential cookies.
Providing consent is voluntary, and you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
We do not sell your personal data.
We may, however, share relevant personal data with trusted third-party service providers where this is necessary to operate our business and fulfil our obligations to you.
These may include, where applicable:
Payment service providers
Shipping and delivery companies
E-commerce and website providers
IT and hosting providers
Accounting and bookkeeping providers
Customer service providers
Analytics and marketing providers, where legally permitted
Such providers may only process personal data in accordance with applicable data protection legislation and, where required, on the basis of a data processing agreement.
We may also disclose personal data where required by law, court order or a competent public authority.
Where personal data is transferred to a country outside the European Economic Area (EEA), we will ensure that the transfer is carried out in accordance with applicable data protection legislation and that an appropriate legal transfer mechanism is in place where required.
7. How Long We Keep Your Personal Data
We do not keep personal data longer than necessary for the purposes for which it was collected.
Different types of information may therefore be retained for different periods.
Order and accounting information may need to be retained for the period required under applicable accounting and tax legislation. Other information will generally be deleted or anonymised when it is no longer necessary for the relevant purpose.
Where you have provided consent for marketing, we will retain the relevant information for as long as necessary to manage your consent and marketing preferences, unless you withdraw your consent earlier.
8. Security of Your Personal Data
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, alteration or disclosure.
Personal data is transmitted and stored using appropriate security measures depending on the systems and services involved.
Where payment information is processed by third-party payment providers, payment data may be processed directly by those providers in accordance with their own privacy and security policies.
Under the GDPR, you have a number of rights concerning your personal data.
Subject to applicable legal limitations, you may have the right to:
Request access to the personal data we hold about you
Request correction of inaccurate or incomplete personal data
Request deletion of your personal data
Request restriction of processing
Object to certain processing activities
Request data portability where applicable
Withdraw consent where processing is based on consent
You also have the right to object to the processing of your personal data for direct marketing purposes.
To exercise any of these rights, please contact us at:
We may need to verify your identity before processing certain requests in order to protect your personal data.
10. Complaints Regarding Personal Data
If you believe that we are processing your personal data unlawfully, you are encouraged to contact us first so that we can investigate the matter.
You also have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet), which is the competent supervisory authority in Denmark.
Datatilsynet
Carl Jacobsens Vej 35
2500 Valby
Denmark
E-mail: dt@datatilsynet.dk
Our website uses cookies and similar technologies to ensure that the website functions correctly and to improve the user experience.
Some cookies are technically necessary for the website to function and do not require consent where permitted by applicable legislation.
Other cookies, such as certain analytics, advertising or marketing cookies, may require your consent before they are placed or accessed.
Where consent is required, you will be given the opportunity to accept or reject non-essential cookies and to change or withdraw your consent at any time.
For more information about the cookies used on our website, their purposes, providers and retention periods, please see Webshop Cookies og Privacy policy
We may use analytics tools to understand how visitors use our website, including information such as the number of visitors, traffic sources, pages visited and how visitors interact with the website.
Where analytics technologies require consent under applicable legislation, they will only be activated after the required consent has been obtained.
Analytics information is used to improve the website, its functionality and the customer experience.
We may update this Privacy Policy from time to time to reflect changes in our services, technology or applicable legislation.
The latest version will always be made available on our website and will include the date of the latest update.
Consumer Complaints and Dispute Resolution
If you have a complaint about a product or your purchase, please contact us first at:
We will do our best to resolve the matter directly with you.
Consumers in Denmark may also seek assistance from the Danish Consumer Complaints system where applicable:
Danish Consumer Complaints Board / Nævnenes Hus
Toldboden 2
8800 Viborg
Denmark
Further information about consumer complaints and your rights is available through the Danish consumer authorities.
For consumers in other EU/EEA countries, applicable local consumer dispute resolution procedures may also be available.
Please note: The European Online Dispute Resolution (ODR) platform is no longer available. The EU ODR platform was discontinued on 20 July 2025.
Safe, simple and secure — every time.
Carefully packed and delivered across the EU within 3–6 business days.
Handmade in small batches. You always know exactly what's inside-and who made it.
Only Royal Negin – Premium quality, independently tested and verified.
Safe, simple and secure — every time.
Handmade in small batches. You always know exactly what's inside-and who made it.
Carefully packed and delivered across the EU within 3–6 business days.
Only Royal Negin – Premium quality, independently tested and verified.
Premium saffron, made for everyday moments. Discover hand-blended saffron drinks and Golden Salt, crafted in Denmark with Royal Negin saffron — from your favorite cup to the finishing touch on dinner.
Premium saffron, made for everyday moments. Discover hand-blended saffron drinks and Golden Salt, crafted in Denmark with Royal Negin saffron — from your favorite cup to the finishing touch on dinner.
